Content
13 modules
Difficulty
Intermediate
Rating
Course Length
90 mins
Instructor
Mallory Albertson
Description
Overview
Conflict in the System
The fifth systems coaching competency that you will learn about is conflict in the system.
- Why does a coach need to be comfortable working with conflict?
- How can healthy conflict help a system discover ideas and solutions?
- Why is every voice in the system important?
Continue through this course and you will be able to answer these questions and more.
Objectives
Learning Competencies
Outcome
By accomplishing the tasks in this course, you will be better equipped to recognize conflict in the system.
Learning Competency Statements
By the end of this course, you will be able to...
- (2.5.1) ...identify healthy conflict and ways to encourage it within the system.
- (2.5.2) ...describe how to use healthy conflict to bring out the best ideas and solutions in a system.
- (2.5.3) ...explain the importance of encouraging every voice of the system to be heard as well as holding a neutral stance regarding their input.
- (2.5.4) ...recognize that each voice of the system is neither positive nor negative, rather they all contain information that is important to the system.
1.
Welcome
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2.
Pre-Assessment
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3.
Recognizing Healthy Engagement in Constructive Conflict
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4.
Identify Healthy Conflict
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5.
Bringing Out the Best Ideas and Solutions
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6.
Using Healthy Conflict
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7.
Encouraging Every Voice to be Heard
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8.
Encouraging Every Voice
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9.
All Voices Have Information that is Important to the System
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10.
Creating Space for Every Voice
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11.
Conflict in the System - Practice
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12.
Post Assessment
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13.
Course Survey
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