Content
21 modules
Difficulty
Intermediate
Rating
Course Length
2 hours
Instructor
Mallory Albertson

Description
Overview
Observing the System
The second Systems Coaching Competency that you will learn about is observing the system.
- Why is it important to be able to identify the roles in a system?
- How can I help a system understand and work with their roles?
- What is important about identifying rank and privilege when observing a system?
Continue through this course and you will be able to answer these questions and more.
Objectives
Learning Competencies
Outcome
By accomplishing the tasks in this course, you will be better equipped to observe the system.
Learning Competency Statements
By the end of this course, you will be able to...
- (2.2.1) …identify the outer roles in a system.
- (2.2.2) ...identify the inner roles in a system.
- (2.2.3) …identify hidden roles in a system.
- (2.2.4) …describe how to help systems understand how to work with outer roles.
- (2.2.5) …describe how to help systems understand how to work with inner roles.
- (2.2.6) …describe how to help systems understand how to work with hidden roles.
- (2.2.7) …explain deep democracy and the importance of ensuring that all voices in the system have representation.
- (2.2.8) …identify rank and privilege and describe ways to work with these in a system.
Learning Credits
SEUs
2.0
1.
Welcome
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2.
Pre-Assessment
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3.
Identifying and Understanding the System's Outer Roles
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4.
Outer Roles
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5.
Identifying and Understanding the System's Inner Roles
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6.
Inner Roles
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7.
Identifying and Understanding the System's Hidden Roles
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8.
Hidden Roles
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9.
How the System Works with Outer Roles
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10.
Observing the System: Outer Roles
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11.
How the System Works with Inner Roles
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12.
Observing the System: Working with Inner Roles
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13.
How the System Works with Hidden Roles
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14.
Observing the System: Ghost Roles
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15.
Deep Democracy
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16.
Observing the System: Deep Democracy
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17.
The Impacts of Rank and Privilege
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18.
Observing the System: Rank & Privilege
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19.
Observing the System - Practice
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20.
Post Assessment
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21.
Course Survey
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The course material is very relevant, but there are several typos and one of the exercises gives the wrong feedback for selected choices. These need to be fixed.
This is a very enlightening course for me. It brings up the importance of system roles. Rank and privilege are issues I run into and did not know how to solve.
The exam questions have a lot of typos and some of the questions are very awkwardly phrased or nonsensical in some places. Also, please do review the text for this course and all others. There tends to be too many typos and poor phrasing. Overall, love the content.
Some of the questions in the exams are poorly formed - the answer all of the above can appear in any position, the questions staring with
"Natural tendencies" and "Work of an outer role" are unclear in their meaning.
in the last exercise the answers to the challenges for the hidden roles are mixed up.
Otherwise a great course on roles
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