[] (this is module 1 basics course) Module 1 - Professional Coaching Competencies - Scrum Alliance® Path to Coaching

22 modules


Course Length
5 hours

Scrum Alliance



Welcome to Path to Coaching Module 1, Professional Coaching Competencies. This is a Scrum Alliance® Labs program built to help deliver the competencies needed by Agile Coaches who want to broaden and deepen their skill and awareness.

Audience: Existing and aspiring agile coaches, including Scrum Masters, who want to broaden and deepen their coaching skills and awareness.

Note: This is NOT a certification program.  

This course is worth 5 SEU credits.



Chapter 1 - Transformational Questions

  • 1.1.1  Coach asks clear, direct, primarily open-ended questions, one at a time, at a pace that allows for thinking and reflection by the client.
  • 1.1.2  Coach’s questions are not leading, i.e. do not contain a conclusion or direction.
  • 1.1.3  Coach's questions are primarily transformational rather than transactional focused

Chapter 2 - Direct Communication

  • 1.2.1  Coach’s language is generally clear and concise.
  • 1.2.2  The coach allows the client to do most of the talking.
  • 1.2.3  Coach allows the client to complete speaking without interrupting unless there is a stated coaching purpose to do so.
  • 1.2.4  Coach shares observations, intuitions, comments, thoughts, and feelings to serve the client’s learning or forward movement.
  • 1.2.5  Coach shares observations, intuitions, comments, thoughts and feelings without any attachment to them being right.
  • 1.2.6  Coach uses the client’s language or language that reflects the client’s way of speaking.

Chapter 3 - Coaching Agreement

  • 1.3.1  Coach helps the client identify, or reconfirm, what s/he wants to accomplish
  • 1.3.2  Coach helps the client to define or reconfirm measures of success
  • 1.3.3  Coach explores what is important or meaningful to the client about what s/he wants to accomplish
  • 1.3.4  Coach helps the client define what the client believes they need to address or resolve in order to achieve what s/he wants to accomplish
  • 1.3.5  Coach continues towards the client's stated outcomes unless the client expresses otherwise
  • 1.3.6  Coach develops a coaching relationship agreement as well as a coaching session agreement with the client

Chapter 4 - Developing Trust

  • 1.4.1  Coach acknowledges the client’s work in the coaching process.
  • 1.4.2  Coach respects the client’s work in the coaching process.
  • 1.4.3  Coach expresses support for the client.
  • 1.4.4  Coach challenges the client.
  • 1.4.5  Coach notices and reflects on client’s progress.
  • 1.4.6  Coach holds the client as fully competent, undamaged, resourceful, and not in need of fixing

Chapter 5 - Coaching Presence

  • 1.5.1  Coach is observant, empathetic and responsive.
  • 1.5.2  Coach exhibits curiosity with the intent to learn more.
  • 1.5.3  Coach partners with the client by supporting the client to choose what happens
  • 1.5.4  Coach partners with the client by inviting the client to respond in any way to the coach's contributions and accepts the client's response.
  • 1.5.5  Coach partners with the client by playing back the client's expressed possibilities for the client to choose from.
  • 1.5.6  Coach partners with the client by encouraging the client to formulate his or her own learning.

Chapter 6 - Active Listening

  • 1.6.1  Coach’s questions and observations are customized by using what the coach has learned about who the client is and the client’s situation.
  • 1.6.2  Coach inquires about or explores the client’s use of language, tone of voice, pace of speech or inflection as appropriate
  • 1.6.3  Coach inquires about or explores the client's behaviors.
  • 1.6.4  Coach inquires about or explores how the client perceives his/her world.
  • 1.6.5 - When appropriate, coach is quiet and gives client time to think.

Chapter 7 - Creating Awareness

  • 1.7.1  Coach invites client to state and/or explore his/her learning in the session about her/his situation
  • 1.7.2  Coach shares what s/he is noticing about the client and /or the client’s situation, and seeks the client’s input or exploration.
  • 1.7.3  Coach invites client to consider how s/he will use new learning from the coaching.

Chapter 8 - Designing Actions, Planning & Goal Setting, Managing Progress and Accountability

  • 1.8.1  Coach invites or allows client to explore progress towards what s/he wants to accomplish in the session
  • 1.8.2  Coach invites or allows client to explore progress towards the overall goals s/he wants to accomplish
  • 1.8.3  Coach assists the client to design what actions/thinking client will do after the session in order for the client to continue moving toward the client's desired outcomes.
  • 1.8.4  Coach invites or allows client to consider her/his path forward, including, as appropriate, support mechanisms, resources and potential barriers.
  • 1.8.5  Coach assists the client to design the best methods of accountability for her/himself.

Learning Credits

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Introduction to Professional Coaching
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Sample Coaching Session (optional)
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Chapter 1: Transformational Questions
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Chapter 1 Quiz
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Chapter 2: Direct Communication
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Chapter 2 Quiz
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Chapter 3: Coaching Agreement
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Chapter 3 Quiz
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Chapter 4: Developing Trust
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Chapter 4 Quiz
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Chapter 5 : Coaching Presence
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Chapter 5 Quiz
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Chapter 6 : Active Listening
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Chapter 6 Quiz
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Chapter 7 : Creating Awareness
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Chapter 7 Quiz
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Chapter 8 : Designing Actions, Planning & Goal Setting, Managing Progress and Accountability
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Chapter 8 Quiz
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Module 1 Course Survey
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Added 8 days ago, by Aimee
Added 8 days ago, by Frode R
Added 10 days ago, by JaQuarious
Added 11 days ago, by Karen
Great course. Obtained valuable skills.
Added 15 days ago, by Gabriela-Carmen
Added 15 days ago, by Stephanie
Added 16 days ago, by Anonymous
There are useful techniques when asking questions. But the course is a bit monotone, it was hard for me to keep listening on and on.
Added 18 days ago, by Sarah
Added 22 days ago, by Mary
Added 23 days ago, by Jessica

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